Help Desk

If you need some help, you're in the right place

Find the answer to any question, from the basics all the way to advanced tips and tricks!

Setting Up an Account

Everything you need to know about account, registration and verification.

Security & Personal Data

Topics about your personal data, account security, and recommendations.

My Account

Everything about account settings, notifications, and personalization.

Making Payments

All about our payments solution for personal and bussiness customers.

Adding Money

Articles on how to deposit money into your Altery account.

Altery Card

Everything you need to know about our debit card.


Learn more about the Altery ecosystem and how to use it.

Can’t find what you’re looking for?​

Write to us about your issue and we will try to resolve it as soon as possible.​