Legal Information

Legal Information

Cookies Policy

This policy describes our use of cookies. For information on how we handle your personal data, please read out Privacy Policy.

We use cookies and similar technologies as outlined in this Section. By consenting to this cookie notice, you agree that we can distinguish you from other users of our website and apps for the purposes set out below. This helps us provide you with the services you have requested, good user experience, tailored content and interest-based adverts. For example, we can recognise and remember important information, such as your preferred settings, making it more comfortable for you to browse our website.

We use cookies and similar technologies as outlined in this Section. By consenting to this cookie notice, you agree that we can distinguish you from other users of our website and apps for the purposes set out below. This helps us provide you with the services you have requested, good user experience, tailored content and interest-based adverts. For example, we can recognise and remember important information, such as your preferred settings, making it more comfortable for you to browse our website.

What are Cookies and similar technologies?

What are Cookies and similar technologies?

A cookie is a small file of letters and numbers that we store via your browser on the hard drive of your computer or mobile device.

There are three main types of cookies:

  • Session cookies: specific to a particular visit and limited to sending session identifiers (random numbers generated by the server) so you don’t have to re-enter information when you navigate to a new page or check out. Session cookies are not permanently stored on your device and are deleted when the browser closes;

  • Persistent cookies: record information about your preferences and are stored in your browser cache or mobile; and

  • Third party cookies: placed by someone other than us which may gather data across multiple websites or sessions.

We may also automatically collect and store certain information about your interaction with our website or app including IP address, browser type, internet service provider, referring and exit pages, operating system, date and time stamps and related data.

A cookie is a small file of letters and numbers that we store via your browser on the hard drive of your computer or mobile device.

There are three main types of cookies:

  • Session cookies: specific to a particular visit and limited to sending session identifiers (random numbers generated by the server) so you don’t have to re-enter information when you navigate to a new page or check out. Session cookies are not permanently stored on your device and are deleted when the browser closes;

  • Persistent cookies: record information about your preferences and are stored in your browser cache or mobile; and

  • Third party cookies: placed by someone other than us which may gather data across multiple websites or sessions.

We may also automatically collect and store certain information about your interaction with our website or app including IP address, browser type, internet service provider, referring and exit pages, operating system, date and time stamps and related data.

Other technologies

Other technologies

In addition to cookies, we may use some other similar technologies as follows:

  • Web Beacons: small graphic images included on our website or emails or those of third parties to provide analytics information

  • Social widgets: buttons or icons provided by third party social media networks which may collect browsing data and will be received by the third party and are controlled by the third party

  • SDKs: these are mobile application third party software development kits used in our apps. They enable us to collect information about app activity and the device it runs on.

  • Local shared objects: these are sometimes called flash cookies and can be stored on your browser. They are used to maintain preferences and usage records.

In addition to cookies, we may use some other similar technologies as follows:

  • Web Beacons: small graphic images included on our website or emails or those of third parties to provide analytics information

  • Social widgets: buttons or icons provided by third party social media networks which may collect browsing data and will be received by the third party and are controlled by the third party

  • SDKs: these are mobile application third party software development kits used in our apps. They enable us to collect information about app activity and the device it runs on.

  • Local shared objects: these are sometimes called flash cookies and can be stored on your browser. They are used to maintain preferences and usage records.

Cookies we use

Cookies we use

Name of Cookie

Name of Cookie

Why we use it

Why we use it

Expiration

Expiration

Essential?

Essential?

NG_TRANSLATE_LANG_KEY

NG_TRANSLATE_LANG_KEY

Website and personal account language

Website and personal account language

1 year

1 year

Yes

Yes

_token

_token

Authorisation token. It’s necessary for access to the Altery personal account

Authorisation token. It’s necessary for access to the Altery personal account

Session

Session

Yes

Yes

cookiePolicy

cookiePolicy

Cookie notification flag

Cookie notification flag

1 month

1 month

Yes

Yes

cookie_notice_accepted

cookie_notice_accepted

Flag that checks if the user has agreed to cookies

Flag that checks if the user has agreed to cookies

n/a

n/a

Yes

Yes

survey

survey

Option to display targeted user’s survey

Option to display targeted user’s survey

Session

Session

Yes

Yes

userid

userid

The unique identifier of the authorised Altery user. Used to link client activities on the website with third-party analytics systems

The unique identifier of the authorised Altery user. Used to link client activities on the website with third-party analytics systems

Session

Session

Yes

Yes

vx_user

vx_user

Public user ID

Public user ID

n/a

n/a

Yes

Yes

iv

iv

Initialisation Vector. Used to decrypt the “promocode” cookie

Initialisation Vector. Used to decrypt the “promocode” cookie

7 days

7 days

Yes

Yes

tags

tags

UTM tags for detailed tracking of the affiliate link source

UTM tags for detailed tracking of the affiliate link source

1 month

1 month

Yes

Yes

SINGLE_SHOW_POPUP_SHOWN

SINGLE_SHOW_POPUP_SHOWN

Internal service flag for pop-ups that are shown only once per session

Internal service flag for pop-ups that are shown only once per session

Session

Session

Yes

Yes

country

country

The user’s country, as determined by their IP address

The user’s country, as determined by their IP address

Session

Session

Yes

Yes

Third party cookies

Third party cookies

Name of Cookie

Name of Cookie

Why it is used

Why it is used

Company

Company

Third party privacy policies

Third party privacy policies

User controls

User controls

Essential?

Essential?

Clarity

Clarity

User experience analytics

User experience analytics

Microsoft

Microsoft

Find out more

Find out more

Through browser settings

Through browser settings

No

No

Facebook

Facebook

Advertising /Marketing/social media functionality

Advertising /Marketing/social media functionality

Facebook

Facebook

Find out more

Find out more

Through browser settings

Through browser settings

No

No

Google Analytics

Google Analytics

Advertising /Marketing

Advertising /Marketing

Google

Google

Find out more

Find out more

Through browser settings

Through browser settings

No

No

Google Tag Manager

Google Tag Manager

Advertising /Marketing

Advertising /Marketing

Google

Google

Find out more

Find out more

Through browser settings

Through browser settings

No

No

Hubspot

Hubspot

Advertising /Marketing

Advertising /Marketing

Hubspot

Hubspot

Find out more

Find out more

Through browser settings

Through browser settings

No

No

Plaid

Plaid

Open banking

Open banking

Plaid Financial Ltd.

Plaid Financial Ltd.

Find out more

Find out more

Through browser settings

Through browser settings

No

No

Sumsub

Sumsub

KYC checks

KYC checks

Sum and Substance Ltd (UK)

Sum and Substance Ltd (UK)

Find out more

Find out more

Through browser settings

Through browser settings

No

No

Zendesk

Zendesk

Communication

Communication

Zendesk

Zendesk

Find out more

Find out more

Through browser settings

Through browser settings

No

No

_cfduid
__cflb

_cfduid
__cflb

Security

Security

CloudFlare

CloudFlare

Find out more

Find out more

Through browser settings

Through browser settings

Yes

Yes

.tripledev.app

.tripledev.app

Customer transaction enrichment

Customer transaction enrichment

TRIPLE TECHNOLOGIES, LTD.

TRIPLE TECHNOLOGIES, LTD.

Find out more

Find out more

Through browser settings

Through browser settings

No

No

Other similar technologies used in our apps

Other similar technologies used in our apps

Name

Name

Why we use it

Why we use it

Third party privacy policy

Third party privacy policy

User control

User control

Plaid

Plaid

Open banking

Open banking

Find out more

Find out more

Find out more

Find out more

Sumsub

Sumsub

KYC checks

KYC checks

Find out more

Find out more

Find out more

Find out more

You acknowledge that where we allow the third parties identified above to drop cookies, we have no control over those cookies or the data generated. Please refer to the third party’s privacy policy for information on what information they collect and how they use it.

You acknowledge that where we allow the third parties identified above to drop cookies, we have no control over those cookies or the data generated. Please refer to the third party’s privacy policy for information on what information they collect and how they use it.

Refusing or deleting cookies

Refusing or deleting cookies

Please click on the following links to adjust your browser settings:

Please click on the following links to adjust your browser settings:

Please note that you may not be able to take advantage of all features of our Website or apps if you delete or refuse cookies.

Please note that you may not be able to take advantage of all features of our Website or apps if you delete or refuse cookies.

Mobile Opt-out

Mobile Opt-out

If you access our services through our Apps, you can enable a “do not track” feature so as to control interest-based advertising on an iOS or Android mobile device by selecting the Limit Ad Tracking option in the privacy section of your Settings on iOS or via advertising preferences on Android devices (e.g. in Google Settings). This will not prevent the display of advertisements but will mean that they will no longer be personalised to your interests.

To opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout.

For more information on managing cookies, please go to www.allaboutcookies.org.

If you access our services through our Apps, you can enable a “do not track” feature so as to control interest-based advertising on an iOS or Android mobile device by selecting the Limit Ad Tracking option in the privacy section of your Settings on iOS or via advertising preferences on Android devices (e.g. in Google Settings). This will not prevent the display of advertisements but will mean that they will no longer be personalised to your interests.

To opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout.

For more information on managing cookies, please go to www.allaboutcookies.org.

If you are a resident in the EU:

If you are a resident in the EU:

For more information on managing cookies, please visit www.youronlinechoices.eu which has further information about behavioral advertising and online privacy.

For more information on managing cookies, please visit www.youronlinechoices.eu which has further information about behavioral advertising and online privacy.

Altery is a registered trademark of ALTERY LTD, an Electronic Money Institution (EMI) authorised and regulated in the United Kingdom by the Financial Conduct Authority (FCA), FCA reference number 901037. ALTERY LTD will protect your funds through the safeguarding method and not the Financial Services Compensation Scheme (FSCS).

All rights reserved. © 2025

Altery is a registered trademark of ALTERY LTD, an Electronic Money Institution (EMI) authorised and regulated in the United Kingdom by the Financial Conduct Authority (FCA), FCA reference number 901037. ALTERY LTD will protect your funds through the safeguarding method and not the Financial Services Compensation Scheme (FSCS).

All rights reserved. © 2025

Altery is a registered trademark of ALTERY LTD, an Electronic Money Institution (EMI) authorised and regulated in the United Kingdom by the Financial Conduct Authority (FCA), FCA reference number 901037. ALTERY LTD will protect your funds through the safeguarding method and not the Financial Services Compensation Scheme (FSCS).

All rights reserved. © 2025

Altery is a registered trademark of ALTERY LTD, an Electronic Money Institution (EMI) authorised and regulated in the United Kingdom by the Financial Conduct Authority (FCA), FCA reference number 901037. ALTERY LTD will protect your funds through the safeguarding method and not the Financial Services Compensation Scheme (FSCS).

All rights reserved. © 2025