Cookies Policy
This policy describes our use of cookies. For information on how we handle your personal data, please read out Privacy Policy.
We use cookies and similar technologies as outlined in this Section. By consenting to this cookie notice, you agree that we can distinguish you from other users of our website and apps for the purposes set out below. This helps us provide you with the services you have requested, good user experience, tailored content and interest-based adverts. For example, we can recognise and remember important information, such as your preferred settings, making it more comfortable for you to browse our website.
We use cookies and similar technologies as outlined in this Section. By consenting to this cookie notice, you agree that we can distinguish you from other users of our website and apps for the purposes set out below. This helps us provide you with the services you have requested, good user experience, tailored content and interest-based adverts. For example, we can recognise and remember important information, such as your preferred settings, making it more comfortable for you to browse our website.
What are Cookies and similar technologies?
What are Cookies and similar technologies?
A cookie is a small file of letters and numbers that we store via your browser on the hard drive of your computer or mobile device.
There are three main types of cookies:
Session cookies: specific to a particular visit and limited to sending session identifiers (random numbers generated by the server) so you don’t have to re-enter information when you navigate to a new page or check out. Session cookies are not permanently stored on your device and are deleted when the browser closes;
Persistent cookies: record information about your preferences and are stored in your browser cache or mobile; and
Third party cookies: placed by someone other than us which may gather data across multiple websites or sessions.
We may also automatically collect and store certain information about your interaction with our website or app including IP address, browser type, internet service provider, referring and exit pages, operating system, date and time stamps and related data.
A cookie is a small file of letters and numbers that we store via your browser on the hard drive of your computer or mobile device.
There are three main types of cookies:
Session cookies: specific to a particular visit and limited to sending session identifiers (random numbers generated by the server) so you don’t have to re-enter information when you navigate to a new page or check out. Session cookies are not permanently stored on your device and are deleted when the browser closes;
Persistent cookies: record information about your preferences and are stored in your browser cache or mobile; and
Third party cookies: placed by someone other than us which may gather data across multiple websites or sessions.
We may also automatically collect and store certain information about your interaction with our website or app including IP address, browser type, internet service provider, referring and exit pages, operating system, date and time stamps and related data.
Other technologies
Other technologies
In addition to cookies, we may use some other similar technologies as follows:
Web Beacons: small graphic images included on our website or emails or those of third parties to provide analytics information
Social widgets: buttons or icons provided by third party social media networks which may collect browsing data and will be received by the third party and are controlled by the third party
SDKs: these are mobile application third party software development kits used in our apps. They enable us to collect information about app activity and the device it runs on.
Local shared objects: these are sometimes called flash cookies and can be stored on your browser. They are used to maintain preferences and usage records.
In addition to cookies, we may use some other similar technologies as follows:
Web Beacons: small graphic images included on our website or emails or those of third parties to provide analytics information
Social widgets: buttons or icons provided by third party social media networks which may collect browsing data and will be received by the third party and are controlled by the third party
SDKs: these are mobile application third party software development kits used in our apps. They enable us to collect information about app activity and the device it runs on.
Local shared objects: these are sometimes called flash cookies and can be stored on your browser. They are used to maintain preferences and usage records.
Cookies we use
Cookies we use
Name of Cookie
Name of Cookie
Why we use it
Why we use it
Expiration
Expiration
Essential?
Essential?
NG_TRANSLATE_LANG_KEY
NG_TRANSLATE_LANG_KEY
Website and personal account language
Website and personal account language
1 year
1 year
Yes
Yes
_token
_token
Authorisation token. It’s necessary for access to the Altery personal account
Authorisation token. It’s necessary for access to the Altery personal account
Session
Session
Yes
Yes
cookiePolicy
cookiePolicy
Cookie notification flag
Cookie notification flag
1 month
1 month
Yes
Yes
cookie_notice_accepted
cookie_notice_accepted
Flag that checks if the user has agreed to cookies
Flag that checks if the user has agreed to cookies
n/a
n/a
Yes
Yes
survey
survey
Option to display targeted user’s survey
Option to display targeted user’s survey
Session
Session
Yes
Yes
userid
userid
The unique identifier of the authorised Altery user. Used to link client activities on the website with third-party analytics systems
The unique identifier of the authorised Altery user. Used to link client activities on the website with third-party analytics systems
Session
Session
Yes
Yes
vx_user
vx_user
Public user ID
Public user ID
n/a
n/a
Yes
Yes
iv
iv
Initialisation Vector. Used to decrypt the “promocode” cookie
Initialisation Vector. Used to decrypt the “promocode” cookie
7 days
7 days
Yes
Yes
tags
tags
UTM tags for detailed tracking of the affiliate link source
UTM tags for detailed tracking of the affiliate link source
1 month
1 month
Yes
Yes
SINGLE_SHOW_POPUP_SHOWN
SINGLE_SHOW_POPUP_SHOWN
Internal service flag for pop-ups that are shown only once per session
Internal service flag for pop-ups that are shown only once per session
Session
Session
Yes
Yes
country
country
The user’s country, as determined by their IP address
The user’s country, as determined by their IP address
Session
Session
Yes
Yes
Third party cookies
Third party cookies
Name of Cookie
Name of Cookie
Why it is used
Why it is used
Company
Company
Third party privacy policies
Third party privacy policies
User controls
User controls
Essential?
Essential?
Clarity
Clarity
User experience analytics
User experience analytics
Microsoft
Microsoft
Find out more
Find out more
Through browser settings
Through browser settings
No
No
Advertising /Marketing/social media functionality
Advertising /Marketing/social media functionality
Find out more
Find out more
Through browser settings
Through browser settings
No
No
Google Analytics
Google Analytics
Advertising /Marketing
Advertising /Marketing
Find out more
Find out more
Through browser settings
Through browser settings
No
No
Google Tag Manager
Google Tag Manager
Advertising /Marketing
Advertising /Marketing
Find out more
Find out more
Through browser settings
Through browser settings
No
No
Hubspot
Hubspot
Advertising /Marketing
Advertising /Marketing
Hubspot
Hubspot
Find out more
Find out more
Through browser settings
Through browser settings
No
No
Plaid
Plaid
Open banking
Open banking
Plaid Financial Ltd.
Plaid Financial Ltd.
Find out more
Find out more
Through browser settings
Through browser settings
No
No
Sumsub
Sumsub
KYC checks
KYC checks
Sum and Substance Ltd (UK)
Sum and Substance Ltd (UK)
Find out more
Find out more
Through browser settings
Through browser settings
No
No
Zendesk
Zendesk
Communication
Communication
Zendesk
Zendesk
Find out more
Find out more
Through browser settings
Through browser settings
No
No
_cfduid
__cflb
_cfduid
__cflb
Security
Security
CloudFlare
CloudFlare
Find out more
Find out more
Through browser settings
Through browser settings
Yes
Yes
.tripledev.app
.tripledev.app
Customer transaction enrichment
Customer transaction enrichment
TRIPLE TECHNOLOGIES, LTD.
TRIPLE TECHNOLOGIES, LTD.
Find out more
Find out more
Through browser settings
Through browser settings
No
No
Other similar technologies used in our apps
Other similar technologies used in our apps
Name
Name
Why we use it
Why we use it
Third party privacy policy
Third party privacy policy
User control
User control
Plaid
Plaid
Open banking
Open banking
Find out more
Find out more
Find out more
Find out more
Sumsub
Sumsub
KYC checks
KYC checks
Find out more
Find out more
Find out more
Find out more
You acknowledge that where we allow the third parties identified above to drop cookies, we have no control over those cookies or the data generated. Please refer to the third party’s privacy policy for information on what information they collect and how they use it.
You acknowledge that where we allow the third parties identified above to drop cookies, we have no control over those cookies or the data generated. Please refer to the third party’s privacy policy for information on what information they collect and how they use it.
Refusing or deleting cookies
Refusing or deleting cookies
Please click on the following links to adjust your browser settings:
Please click on the following links to adjust your browser settings:
Please note that you may not be able to take advantage of all features of our Website or apps if you delete or refuse cookies.
Please note that you may not be able to take advantage of all features of our Website or apps if you delete or refuse cookies.
Mobile Opt-out
Mobile Opt-out
If you access our services through our Apps, you can enable a “do not track” feature so as to control interest-based advertising on an iOS or Android mobile device by selecting the Limit Ad Tracking option in the privacy section of your Settings on iOS or via advertising preferences on Android devices (e.g. in Google Settings). This will not prevent the display of advertisements but will mean that they will no longer be personalised to your interests.
To opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout.
For more information on managing cookies, please go to www.allaboutcookies.org.
If you access our services through our Apps, you can enable a “do not track” feature so as to control interest-based advertising on an iOS or Android mobile device by selecting the Limit Ad Tracking option in the privacy section of your Settings on iOS or via advertising preferences on Android devices (e.g. in Google Settings). This will not prevent the display of advertisements but will mean that they will no longer be personalised to your interests.
To opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout.
For more information on managing cookies, please go to www.allaboutcookies.org.
If you are a resident in the EU:
If you are a resident in the EU:
For more information on managing cookies, please visit www.youronlinechoices.eu which has further information about behavioral advertising and online privacy.
For more information on managing cookies, please visit www.youronlinechoices.eu which has further information about behavioral advertising and online privacy.
Altery is a registered trademark of ALTERY LTD, an Electronic Money Institution (EMI) authorised and regulated in the United Kingdom by the Financial Conduct Authority (FCA), FCA reference number 901037. ALTERY LTD will protect your funds through the safeguarding method and not the Financial Services Compensation Scheme (FSCS).
All rights reserved. © 2025
Altery is a registered trademark of ALTERY LTD, an Electronic Money Institution (EMI) authorised and regulated in the United Kingdom by the Financial Conduct Authority (FCA), FCA reference number 901037. ALTERY LTD will protect your funds through the safeguarding method and not the Financial Services Compensation Scheme (FSCS).
All rights reserved. © 2025
Altery is a registered trademark of ALTERY LTD, an Electronic Money Institution (EMI) authorised and regulated in the United Kingdom by the Financial Conduct Authority (FCA), FCA reference number 901037. ALTERY LTD will protect your funds through the safeguarding method and not the Financial Services Compensation Scheme (FSCS).
All rights reserved. © 2025
Altery is a registered trademark of ALTERY LTD, an Electronic Money Institution (EMI) authorised and regulated in the United Kingdom by the Financial Conduct Authority (FCA), FCA reference number 901037. ALTERY LTD will protect your funds through the safeguarding method and not the Financial Services Compensation Scheme (FSCS).
All rights reserved. © 2025