Cookies Policy
We use cookies and similar technologies as outlined in this Section. By consenting to this cookie notice, you agree that we can distinguish you from other users of our website and apps for the purposes set out below. This helps us provide you with the services you have requested, good user experience, tailored content and interest-based adverts. For example, we can recognise and remember important information, such as your preferred settings, making it more comfortable for you to browse our website.
What are Cookies and similar technologies?
A cookie is a small file of letters and numbers that we store via your browser on the hard drive of your computer or mobile device.
There are three main types of cookies:
Session cookies: specific to a particular visit and limited to sending session identifiers (random numbers generated by the server) so you don’t have to re-enter information when you navigate to a new page or check out. Session cookies are not permanently stored on your device and are deleted when the browser closes;
Persistent cookies: record information about your preferences and are stored in your browser cache or mobile; and
Third party cookies: placed by someone other than us which may gather data across multiple websites or sessions.
We may also automatically collect and store certain information about your interaction with our website or app including IP address, browser type, internet service provider, referring and exit pages, operating system, date and time stamps and related data.
Other technologies
In addition to cookies, we may use some other similar technologies as follows:Web Beacons: small graphic images included on our website or emails or those of third parties to provide analytics informationSocial widgets: buttons or icons provided by third party social media networks which may collect browsing data and will be received by the third party and are controlled by the third partySDKs: these are mobile application third party software development kits used in our apps. They enable us to collect information about app activity and the device it runs on.Local shared objects: these are sometimes called flash cookies and can be stored on your browser. They are used to maintain preferences and usage records.
Cookies we use
Name of Cookie | Why we use it | Expiration | Essential? |
|---|---|---|---|
NG_TRANSLATE_LANG_KEY | Website and personal account language | 1 year | Yes |
_token | Authorisation token. It’s necessary for access to the Altery personal account | Session | Yes |
cookiePolicy | Cookie notification flag | 1 month | Yes |
cookie_notice_accepted | Flag that checks if the user has agreed to cookies | n/a | Yes |
survey | Option to display targeted user’s survey | Session | Yes |
userid | The unique identifier of the authorised Altery user. Used to link client activities on the website with third-party analytics systems | Session | Yes |
vx_user | Public user ID | n/a | Yes |
iv | Initialisation Vector. Used to decrypt the “promocode” cookie | 7 days | Yes |
tags | UTM tags for detailed tracking of the affiliate link source | 1 month | Yes |
SINGLE_SHOW_POPUP_SHOWN | Internal service flag for pop-ups that are shown only once per session | Session | Yes |
country | The user’s country, as determined by their IP address | Session | Yes |
Third party cookies
Name of Cookie | Why it is used | Company | Third party privacy policies | User controls | Essential? |
|---|---|---|---|---|---|
Clarity | User experience analytics | Microsoft | Find out more | Through browser settings | No |
Advertising /Marketing/social media functionality | Find out more | Through browser settings | No | ||
Google Analytics | Advertising /Marketing | Find out more | Through browser settings | No | |
Google Tag Manager | Advertising /Marketing | Find out more | Through browser settings | No | |
Hubspot | Advertising /Marketing | Hubspot | Find out more | Through browser settings | No |
Plaid | Open banking | Plaid Financial Ltd. | Find out more | Through browser settings | No |
Sumsub | KYC checks | Sum and Substance Ltd (UK) | Find out more | Through browser settings | No |
Zendesk | Communication | Zendesk | Find out more | Through browser settings | No |
_cfduid | Security | CloudFlare | Find out more | Through browser settings | Yes |
.tripledev.app | Customer transaction enrichment | TRIPLE TECHNOLOGIES, LTD. | Find out more | Through browser settings | No |
Third party cookies
Name | Why we use it | Third party privacy policy | User control |
|---|---|---|---|
Plaid | Open banking | Find out more | Find out more |
Sumsub | KYC checks | Find out more | Find out more |
You acknowledge that where we allow the third parties identified above to drop cookies, we have no control over those cookies or the data generated. Please refer to the third party’s privacy policy for information on what information they collect and how they use it.
Refusing or deleting cookies
Please click on the following links to adjust your browser settings:
Please note that you may not be able to take advantage of all features of our Website or apps if you delete or refuse cookies.
Mobile Opt-out
If you access our services through our Apps, you can enable a “do not track” feature so as to control interest-based advertising on an iOS or Android mobile device by selecting the Limit Ad Tracking option in the privacy section of your Settings on iOS or via advertising preferences on Android devices (e.g. in Google Settings). This will not prevent the display of advertisements but will mean that they will no longer be personalised to your interests.
To opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout.
For more information on managing cookies, please go to www.allaboutcookies.org.
If you are a resident in the EU:
For more information on managing cookies, please visit www.youronlinechoices.eu which has further information about behavioral advertising and online privacy.