Updated & valid from:
March 3, 2025
INTERPRETATION
OPENING AN ALTERY ACCOUNT
CARD SERVICES
OUR SERVICES
RECEIVING PAYMENTS
MAKING PAYMENTS
WHEN DO WE RECEIVE AND EXECUTE YOUR INSTRUCTIONS TO MAKE PAYMENTS?
EXCHANGE RATES
FEES AND CHARGES
YOUR OBLIGATIONS
KNOW YOUR CUSTOMER CHECKS
11.1 Within the timeframe set out in any request, you will give us all documents, evidence and information that we reasonably request at any stage of your use of the Services, or during your application to use the Services. You will give us this information so that we have up-to-date information and can carry out and be satisfied that we have complied with all “Know Your Customer” or other similar checks required under all applicable laws and regulations. You authorise us to obtain one or more credit checks relating to you. The documents and information we may ask you for shall include, without limitation, any documents or other evidence concerning your identity or that of third parties or documentation evidencing the validity of a Transaction.
11.2 If there is:
(in the case of an Individual) any change to your full name, citizenship or postal address;
(in the case of a Corporate Customer) any change in your status, place of incorporation, registered address, or, where applicable, in the composition of your shareholders; or
any change in the information provided in the Application Form; you must notify us and send us the documents evidencing such changes as soon as possible, so our records are up-to-date. If we discover that any of your information is incorrect, we will update it.
11.3 If there is:
any change to the type of industry that your business operates in; or
the introduction of or any change in (or in the interpretation, administration or application of) any law or regulation made after we have granted you an Altery Account, which obliges us to comply with “Know Your Customer” or similar identification procedures, in circumstances where the necessary information is not already available to us, you will promptly give us all documents, evidence and information that we reasonably require (for ourselves and/or for any Card issuer). You will give us this information, so we can carry out and be satisfied we have complied with all “Know Your Customer” or other similar checks required under all applicable laws and regulations.
11.4 You acknowledge that, in compliance with laws and regulations, we are obliged to store all the information about you and your Transactions for at least 5 years after your Altery Account is terminated.
OUR RIGHT TO REVERSE, SUSPEND AND TERMINATE
12.1 If we:
have not been provided with any information that we have requested under clause 11 or the information, evidence or documentation provided is not satisfactory in our reasonable opinion;
reasonably believe that you are in breach of these Terms or any other conditions applicable to our Services;
reasonably believe that your activities can cause damage to our goodwill or reputation;
have reasonable suspicion of unlawful, fraudulent or criminal activity concerning the use of the Services;
have reasonable grounds relating to security or credit risk in relation to your use of the Services;
have a reasonable belief that we are required to do so by law or regulation;
are no longer able to provide the Services due to a change in or termination of a service from our third party suppliers, or due to a change in the policies of those suppliers;
have a reasonable belief that any of the information you provided to us in your Application Form is incorrect;
have a reasonable belief that you are using the Services for a different purpose than that notified to us by you;
are given a direction to do so by any court, regulator or other competent regulatory, tax or other authority; and/or
terminate a third-party Customer’s Services in accordance with our rights set out under paragraphs 12.1 (a) to (j) and that third-party Customer is Connected to you, we may immediately:
— decline your application for any or all of the Services;
— suspend or terminate any or all of the Services;
— reverse any relevant Transaction;
— withhold funds from you or restrict your access to funds or your Altery Account;
— refuse to make payments from or to your Altery Account; and/or
— do anything else we reasonably consider necessary.
12.2 We shall inform you of any such actions we take, unless we have a reasonable belief that we are prevented from doing so by law or regulation, or we believe that doing so would compromise our anti-fraud or security measures.
12.3 When we withhold funds from you or restrict your access to funds in accordance with these Terms, the subsequent release of or access to those funds is at our sole discretion. Any termination by you of your Altery Account will not be valid as a cause of action for the release of the funds, and you waive any rights to terminate in the event of your own breach of these Terms.
12.4 We may terminate the provision of any or all of the Services at any time and close your Altery Account, for any reason, by giving you at least 2 months prior written notice. We will give you written notice of such action to the last Telegram account or email address, as the case may be, that you have given to us, which shall be deemed sufficient notice. This right is without prejudice to our rights to terminate the Services and close your Altery Account with immediate effect without such written notice in the event that you breach the Terms or otherwise as specified in these Terms.
12.5 If we terminate the provision of the Services and close your Altery Account we will ask you to provide us details of where you would like us to transfer the balance to, provided that your chosen option is available and there is no limit or other restriction for us to do so, after deducting any fees due and payable by you. We will ordinarily transfer such funds to another account in your name only. Before making this transfer, we will deduct any remaining charges in respect of the Account.
12.6 If we terminate the provision of the Services and close your Altery Account any of your or our rights or liabilities which have accrued prior to the closure of the Altery Account shall continue until fully discharged by the relevant party, save for any rights or liabilities which are expressed to continue after the termination of your Altery Account.
YOUR RIGHT TO CLOSE YOUR ALTERY ACCOUNT
13.1 You may close your Altery Account by giving us a written notice as set out in paragraph 23 below.
13.2 You may not instruct us to carry out any Services after you have instructed us to close your Altery Account. However, we will carry out any instructions in accordance with these Terms that you have given us for any Services prior to your instruction to close your Altery Account.
13.3 When you give us notice to close your Altery Account, you will not be entitled to a refund of any Transactions you have made or of any fees that you may have incurred on the Altery Account, which are then due and payable by you. We may deduct these fees from the balance on your Altery Account. We will close your Altery Account after all amounts have been paid by you or deducted by us from your Altery Account. We will ask you to provide us details of where you would like us to transfer the balance to, provided that your chosen option is available and there is no limit or other restriction for us to do so, after deducting any fees due and payable by you. We will ordinarily transfer such funds to another account in your name only.
REFUSING A PAYMENT
14.1 We may refuse to carry out any instruction from you or refuse to accept funds into your Altery Account if:
you are in breach of these Terms;
we believe the relevant Transaction is or may be contrary to our policies;
we believe it is or may be unlawful to carry out your instructions or to accept the funds (unlawful in this context means unlawful in the United Kingdom and any jurisdiction relevant to a specific Transaction or your Altery Account generally, including any jurisdiction in which you are registered, operate from or are resident in and any jurisdiction to which a Transaction is made); or
our third party payment providers have refused the relevant Transaction for whatever reason. If a third party payment provider refuses to execute the relevant Transaction, they may return the relevant funds less an amount equal to their charges for processing the Transaction, even if they reject the Transaction. You cannot recover any such amount from us.
14.2 If we refuse to carry out an instruction, we will tell you at the time we refuse to make the payment and the reasons why, unless it is unlawful for us to do so. Where it is possible to rectify the reason for our refusal, we will tell you how to remedy the issue.
14.3 We will treat a payment instruction which we refuse as not having been received by us, and these Terms will therefore not apply to such payment instructions. We shall not be liable for any losses you suffer as a result of us refusing a payment instruction.
KEEPING YOUR SECURITY DETAILS SAFE
15.1 You must (and in relation to Corporate Customers, you must procure that your Authorised Users):
treat the funds held in your Altery Account as carefully as you would treat cash in your wallet; and
from the time you receive them, keep all your Account Access Details safe and secure. To avoid your Account Access Details being used by someone else you must treat them as confidential, so you must not disclose them to anyone else, and you must not keep a written record of them which identifies them and how to use them. You must keep and use your Account Access Details in accordance with our instructions available on the Website.
15.2 Use of the Altery Account by someone other than you (or in the case of a Corporate Customer, an Authorised User) may mean you lose some or all of the electronic money credited to your Altery Account or may result in activities on the account that are in breach of these Terms. We will treat any such breach of Terms in the same way as if you had breached the Terms.
15.3 If you (or an Authorised User in the case of a Corporate Customer) suspect any Account Access Details have been lost, stolen, misappropriated, used without authorisation or otherwise compromised, you must contact us immediately by using the internal ticket system on our Website or by email to [email protected] to change your Account Access Details. If you allow another person (other than an Authorised User in the case of a Corporate Customer) to have access to your Altery Account, we will treat this as if you have authorised such use, and you will be liable for all Transactions and fees incurred by such use.
15.4 We may stop you or, in relation to a Corporate Customer, any Authorised User using any Account Access Details if we have reasonable grounds to believe they are no longer confidential to you or the Authorised User as applicable or have been used fraudulently or without your authorisation. If possible, we will notify you by email, telephone or SMS using the latest contact details you have supplied to us before we stop you using such identification or security feature, to tell you that we intend to do so and why.
15.5 If we cannot contact you before we stop the use of the Account Access Details, we will do so as soon as reasonably practicable afterwards. We will not contact you to tell you we intend or have stopped the use of the Account Access Details, if we are prevented from doing so by law or if it would adversely affect our reasonable security measures. We will either reinstate the Account Access Details as soon as practicable after the reasons for stopping its use have ceased or, at that time, issue you with replacement Account Access Details to use. When the reasons for us stopping your use of the Account Access Details cease, unless we have already issued you with replacement Account Access Details, you can contact us at any time using the internal ticket system on our Website or by email to [email protected] to request that we allow you to use the Account Access Details again. We, our agents and/or the police may ask you to assist us as part of our or their inquiries where your Altery Account has been used by someone other than you without your consent.
CORPORATE CUSTOMERS AND AUTHORISED USERS
16.1 If you are a Corporate Customer and you appoint an Authorised User, we will treat the Authorised User as having authority from you and all instructions from the Authorised User shall be regarded as if they came from you. All Authorised Users must be 18 or over, and you must assess that they are of sound mind and judgement.
16.2 You must notify us in writing immediately upon any change in the information provided regarding the Authorised User and its scope of authority to give instructions on your behalf.
16.3 You are responsible for the integrity of and all acts and omissions of all Authorised Users, and we shall not be responsible for any loss or harm which you or any other person may suffer or incur as a result of any act or omission of any Authorised User.
16.4 We are not responsible to you or anyone else if any Authorised User provides us with instructions which are against your interests or outside of the scope of the Authorised User’s actual authority.
16.5 You are responsible for ensuring that only Authorised Users access your Altery Account and/or instruct us to carry out Transactions on your behalf. If we receive instructions or a request using your or an Authorised User’s Account Access Details, we will treat the instructions as having been authorised by you, and we are under no obligation to verify the authenticity of an instruction if it comes from an Authorised User.
16.6 You shall ensure that any and all Authorised Users are aware of these Terms and will procure that such Authorised Users comply with these Terms.
TRANSACTION DISPUTES
17.1 Please refer to the Altery Card Terms and Conditions if the dispute relates to an Altery Card transaction. All provisions in this paragraph below apply to Altery Account transactions.
17.2 If you believe that any Transaction was:
not authorised by you; or
incorrectly executed by us;
then you must notify us without undue delay as soon as you become aware of it, but not later than
— 1 month (if you are a Large Enterprise); or
— 13 months (if you are a Consumer or Micro-Enterprise)
after the date of the unauthorised or incorrectly executed Transaction. For a period of 18 months following your notification, you have the right to request that we provide you with the means to confirm your notification.
17.3 You must pay for all losses resulting from an unauthorised Transaction where you have
acted fraudulently; or
with intent or gross negligence:
— failed to safeguard the Account Access Details;
— failed to comply with these Terms regarding the use of the Services; and/or
— did not notify us without delay in the way required in clauses 15.3 and 17.1, when you became aware the Account Access Details were lost, stolen or used without your authorisation.
17.4 If you are a Consumer or Micro-Enterprise, provided that:
you have notified us as required by paragraphs 15.3 and 17.1;
we cannot show that the Transaction was authorised by you, and
paragraph 17.2 does not apply, then we will refund the amount of the unauthorised Transaction to your Altery Account.
Unless we have reasonable grounds to suspect fraudulent behaviour, we will make the refund as soon as practicable, and in any event no later than the end of the Business Day following the day on which we became aware of the unauthorised Transaction.
17.5 If you are a Consumer or Micro-Enterprise, you must pay up to a maximum amount of £35 for any losses we suffer from an unauthorised Transaction due to the use of lost or stolen Account Access Details, unless (i) it was not possible for you to detect the use of the lost or stolen Account Access Details before the Transaction; or (ii) the losses we suffer were caused by us or our agents.
17.6 If you are a Consumer or Micro-Enterprise, unless you acted fraudulently, you are not liable for any losses resulting from an unauthorised Transaction:
after you notify us as required in paragraphs 15.3 and 17.1;
if you could not notify us as we failed to provide you with the means at all times to tell us about Account Access Details that have been lost, stolen, misappropriated, used without authorisation, or otherwise compromised;
if we fail to apply strong customer authentication, where this is required by law or regulation; or
where you used the Altery Account to buy goods or services at a distance, unless the law says, you are liable for the loss.
17.7 If you are a Large Enterprise, you will have to prove to us that a Transaction was not authorised by you. If you do so and you have notified us in accordance with paragraphs 15.3 and 17.1 and paragraph 17.2 does not apply, we will be liable to refund the amount of the unauthorised Transaction to your Altery Account, but subject to our limit of liability set out in paragraph 18.2. We shall make the refund as soon as practicable and, in any event, no later than the end of the Business Day following the day on which we became aware of the unauthorised Transaction. You shall, on request, provide such independently verified or verifiable information as we may reasonably ask in order to determine whether you are a Large Enterprise.
17.8 Save as set out in these Terms, Transactions are non-refundable and are non-reversible. You may not charge back any Transaction for reasons for which we are not responsible, including, without limitation, disputes with third parties for non-delivery of goods and/or services. We are not liable for any claims resulting from a commercial transaction between you and a third party.
17.9 If we provide you with an Identifier and we and all the other service providers involved in making the Transaction carry out your instructions in accordance with the Identifier, then we are entitled to consider it was carried out correctly.
17.10 If you give us an incorrect Identifier or other incorrect details, then we are not responsible for failing to carry the Transaction out or for carrying it out in accordance with your instructions. If the Transaction has been misdirected because you gave us an incorrect Identifier, we will make reasonable efforts to recover the funds in the Transaction, but we provide no guarantee that the funds will be recovered. We may charge you a fee as set out in the Fees List for doing this. If we are unable to recover the funds, we will, upon your written request, provide you all available relevant information in order for you to claim repayment of the funds. If you are the recipient of a Transaction made with an incorrect Identifier, you will cooperate with us in order to return the funds where appropriate, and we will cooperate with the payer’s PSP in its efforts to recover the funds, in particular by providing it with all relevant information for the collection of the funds.
17.11 Please note that even if you give us information additional to the Identifier or to the information we asked for to make the Transaction, we are only responsible for carrying out the Transaction in accordance with the Identifier.
17.12 Where you are the payer of a Transaction which has not been correctly executed by us, we shall, without undue delay, refund to you the amount of the non-executed or defective Transaction and, where applicable, restore your account to the state in which it would have been if the Transaction had not taken place. The credit value date for these purposes will be the date on which the amount was debited. Where the Transaction has been executed late, you may ask us to request the recipient’s PSP to credit value to the recipient’s account as if the Transaction had been executed correctly, using a credit value date no later than the date the Transaction would have been value dated if it had been executed on time.
17.13 If you are the recipient of a Transaction that has been executed late, and we receive a request from your payer’s PSP, we will ensure that the credit value date used in your Altery Account is no later than the date the amount of the Transaction would have been value dated if the Transaction had been executed on time.
17.14 You have the right to request that we make efforts to trace any non-executed or defectively executed Transaction and notify you of the outcome.
OUR RESPONSIBILITIES
18.1 We shall at all times perform our obligations under the Terms and carry out the Services with reasonable care and skill.
18.2 Subject to paragraph 18.4 if, in providing the Services, we fail to comply with these Terms, our aggregate liability to you (whether in contract, tort, negligence, breach of statutory duty or otherwise) shall not exceed:
in any calendar year (if you are a Corporate Customer) the total amount of fees you paid us during that year for your Services; or
(if you are a Consumer) any losses you suffer which are a reasonably foreseeable consequence of such failure.
18.3 Subject to paragraph 18.4 and unless you are a Consumer, we will not pay for losses that fall into the following categories, even if those losses result from our deliberate failure to comply with our obligations under these Terms:
indirect or consequential loss;
loss of income or revenue;
loss of business;
loss of profits;
pure economic loss;
loss of anticipated savings; or
waste of management or office time.
18.4 We do not exclude or limit our liability for:
death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation by us; or
any other matter for which it would be illegal for us to exclude or limit our liability.
18.5 We are not liable for any loss or damage caused by a virus, other technological attacks or harmful material that may infect your computer equipment, computer programmes, data or other proprietary material related to your use of our Services.
SAFEGUARDING YOUR FUNDS
19.1 When you transfer funds into your Altery Account and/or you receive a payment into your Altery Account, we shall (a) place the funds into segregated accounts held with authorised credit institutions; and/or (b) invest the funds into low risk assets held in a segregated account with financial institutions. These actions are taken to safeguard and protect your funds in accordance with applicable laws and regulations.
19.2 As your Altery Account is an electronic money account and not a bank account, you acknowledge that the Financial Services Compensation Scheme in the UK does not apply to your Altery Account.
SET-OFF
20.1 If any circumstances arise which, in accordance with these Terms, entitles us to be compensated by you, we shall be entitled to recover any sum due to us by setting-off part or all of any sum that you have lodged with us, either in your Altery Account or your Card or otherwise against the sums you owe us. We shall accordingly deduct such sums from your Altery Account. You shall have no similar right of set-off.
CIRCUMSTANCES BEYOND OUR CONTROL
21.1 We are not responsible for any breach of these Terms by us, or for any loss you incur in connection with such breach, due to any Circumstances Beyond Our Control.
21.2 Our performance of the Services is deemed to be suspended for the period that the Circumstances Beyond Our Control continue, and we will have an extension of time for performance for the duration of that period.
21.3 If any Circumstances Beyond Our Control occur, we may take any action we consider appropriate in connection with the Services and use reasonable endeavours to end the impact that the Circumstances Beyond Our Control have on our Services.
21.4 Notwithstanding the provisions of this clause 21, we reserve the right to treat this Agreement as being at an end (by reason of frustration) on the basis of the Circumstances Beyond Our Control.
ACCESSING OUR SERVICES
22.1 We shall use reasonable endeavours to make sure our Services are available to you when you need them. However, we do not warrant or guarantee that the Services will be uninterrupted or error free. Except as required under law, we shall not be liable for any (a) service interruptions, including but not limited to, system failures, delays, disruptions or other interruptions that may affect the receipt, processing, acceptance, completion or settlement of Transactions or the Services; and/or (b) any faults, mistakes or inaccuracies of any kind in our Services. This paragraph does not apply to our responsibility to refund any funds under paragraph 17 in respect of Transaction disputes.
22.2 The Services are provided on an “as is” basis and without any representation or warranty, whether express, implied or statutory. We make no representation of any kind whatsoever for the Services or the content, materials, information and functions made accessible by the Services or used on or accessed through the Services.
CONTACT METHODS
23.1 You must tell us by email, in-app chat or any other Contact available on our Website as soon as possible of any changes to your name, postal address, telephone and email address so that our records are accurate, complete and up to date. You should check for incoming messages regularly and frequently. If you do not maintain or check your email you will miss emails about your Transactions and/or our Services. We cannot be liable for any consequence or loss if you do not comply with this clause.
23.2 We will communicate with you primarily by email, by Telegram message or by posting information on our Website. It is your responsibility to ensure that you are able to receive and send emails and access our Website. We may also communicate with you by post, telephone, push notifications, WhatsApp or SMS if you use any mobile services. Any communications or notices sent by:
email will be deemed received by you on the same day if it is received in your email inbox before 5pm GMT. If it is received in your email inbox after 5pm GMT or at any other time, it will be deemed received on the next day;
post will be deemed received three days from the date of posting for UK post or within five days of posting for international post; and
SMS will be deemed received the same day they are sent by us,
push, Telegram and WhatsApp notification will be deemed received the same day they are sent by us.
23.3 You can communicate with us using any of the ways for contacting us as set out on our Website.
23.4 Where legislation requires us to provide information to you on a durable medium, we will either email you (with or without attachment) or send message to you via out Telegram bot, or send you a notification pointing you to information on our Website in a way that enables you to retain the information in print format or other format that can be retained by you permanently for future reference.
23.5 We will communicate to you in English and will always accept communications made to us in English. Documents or communications in any other languages are for convenience only and shall not constitute an obligation on us to conduct any further communication in that language. In the event of any conflict between the terms of an English communication from us and a translation, the terms of the English communication shall prevail.
YOUR PERSONAL DATA
24.1 To provide our Services we need to collect and retain personal data about you, any Authorised Users and certain individuals connected to Corporate Customers. By accepting these Terms, you are giving us explicit consent to access, process and/or retain any personal data for our provision of the Services. Please note that this “explicit consent” is a statutory requirement affecting Payment Services Providers and does not affect any rights and obligations that you or we have under data protection laws, including but not limited to the EU General Data Protection Regulation 2016/679, UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
24.2 We are committed to maintaining your personal data in accordance with legal requirements relating to the collection, storage and use of personal data. Please review our Privacy Policy for more information on how we use and protect your personal data and your privacy rights.
24.3 If we suspect that we have been given false or inaccurate information, we may record and retain such suspicion together with any other relevant information.
24.4 If we receive false or inaccurate information, and we identify or reasonably suspect any fraud or other illegal activities, then we will pass details to fraud prevention agencies and/or other relevant agencies to prevent fraud, money laundering and other illegal activities.
24.5 We may check all personal data you give us with fraud prevention agencies and other organisations, and we may obtain information about you from credit reference agencies to verify your identity. A record of such enquiries may be left on your files with such third party organisations and agencies and also held by us.
24.6 We may monitor and/or record telephone calls we have with you (without notice or warning to you) to help us maintain and improve the quality of service and for fraud prevention and detection purposes.
24.7 If you provide us with any personal data relating to a party or parties other than you (for example an owner of a Corporate Customer) then you must provide us with their contact details so that we can send them a privacy notice.
INTELLECTUAL PROPERTY
25.1 The Website, Altery Account, Mobile App, Web App, Telegram mini app and the API and all Intellectual Property Rights contained therein, including but not limited to the content, are owned or licenced by us. Nothing in these Terms grants you or your Authorised Users (if you are a Corporate Customer) any rights in our Website, Altery Account, Mobile App, Web App, Telegram mini app and API, other than as necessary to use the Altery Account and/or Mobile App as permitted under these Terms and/or the Card Terms.
25.2 Altery Intellectual Property includes any software (including without limitation any current or future Mobile App, the API, developer tools, sample source code, and code libraries), data, materials, content and printed and electronic documentation (including any specifications and integration guides) developed and provided by us or our affiliates to you, or available for download from our Website. You may not, and may not attempt to, directly or indirectly:
transfer, sublicense, loan, sell, assign, lease, rent, distribute or grant rights in the Service or the Altery IP to any person or entity;
remove, obscure, or alter any notice of any of our trademarks, or other “intellectual property” appearing on or contained within the Services or on any Altery IP;
modify, copy, tamper with or otherwise create derivative works of any software included in the Altery IP; or
reverse engineer, disassemble, or decompile the Altery Intellectual Property or the Services or apply any other process or procedure to derive the source code of any software included in the Altery IP or as part of the Services.
NO LIABILITY FOR TAX
26.1 Save as required by any applicable law or regulation, we have no obligation whatsoever to any taxation or similar authority in respect of any taxation or other similar duty or levy payable by any Customer or any Connected party. It is your obligation to report and pay all taxation, duties and levies that are payable by you in respect of your Altery Account and the Services.
COMPLAINTS PROCEDURE
27.1 If you have a complaint regarding our Services or any other matter contained in these Terms, please contact us by email to [email protected]. All complaints will be investigated in accordance with our Complaints policy available on the website.
CHANGES TO THESE TERMS
28.1 We may change these Terms and the Fees List (including the introduction of new fees) from time to time in accordance with this paragraph 28. The provision of new Services or changes to existing Services that do not constitute a change to these Terms shall be made immediately. All changes will be posted on our Website and/or a) emailed to you at the last email address you provided to us, or b) emailed to you at your linked Telegram account, depending on which contact you provided to us when you registered your account. You should check our Website regularly. If you are not a Large Enterprise we will provide you with notice of any changes we propose to make to these Terms and the Fees List at least 2 months before the change is due to take effect. If you are a Large Enterprise we may provide you with less than 2 months’ notice of any changes. In either case, you will be entitled to terminate your Altery Account without charge prior to the changes coming into effect, should you wish to do so.
28.2 Changes to exchange rates shall come into effect immediately without notice, and you shall not have the right to object to such a change.
GENERAL
29.1 These Terms are personal to you. You must not grant any legal rights to anyone over any of them and you must not transfer your rights and obligations under these Terms to anyone.
29.2 We may assign or transfer our rights or obligations under these Terms, either in whole or in part, to any third party without your consent.
29.3 Any delay or failure by us to exercise any right or remedy under these Terms is not to be considered a waiver of that right or remedy, and it will not stop us from exercising it at any subsequent time.
29.4 No one other than you and us has any right to enforce any of the provisions of these Terms.
29.5 If any provision of these Terms is judged to be invalid, illegal or unenforceable, such provision shall be severed from these Terms and the remainder of the provisions shall so far as possible continue in full force and effect.
THIRD PARTY SERVICE PROVIDERS
30.1 You may instruct payment initiation service providers to initiate Transactions from your Altery Account. You may also use account information service providers, who aggregate and display in one location the information from your Altery Account and from other online payment accounts you may have with us or other PSPs. We reserve the right to deny third party service providers access to your Altery Account for reasonably justified and duly evidenced reasons relating to fraud or lack of authority, including the unauthorised or fraudulent initiation of a Transaction. If we deny a payment initiation service provider or an account information service provider access to your Altery Account, we will notify you of our decision and of the reasons for our decision, unless that notification is unlawful or could compromise the security of your Altery Account.
LARGE ENTERPRISES OPT OUT
31.1 If you are a Large Enterprise then you agree that regulations 40 to 62 of Part 6 and regulations 66(1), 67(3) and (4), 75, 77, 79, 80, 83, 91, 92 and 94 of Part 7 of The Payment Services Regulations 2017 do not apply to these Terms.
GOVERNING LAW
32.1 These Terms are governed by the laws of England and Wales.
JURISDICTION
33.1 The parties to these Terms submit all disputes relating to these Terms and the Services, to the exclusive jurisdiction of the courts of England and Wales.